FAQ – Katyb Jewellery Design

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FAQ

Can I wear my jewellery in the water?

Yes all of our jewellery is stainless steel. Our gold and rose gold pieces are ion plated stainless steel.

Stainless steel is a durable metal that is loved for being corrosion resistant. It does not rust, tarnish or rub colour into your skin. 

How long will my order take?

Please allow up to 1 weeks for your order as many of our items are made to order. For any urgent orders please email us and we will see what we can do.

 

Can I customise my order?

Definitely! We are here to create jewellery for you! please enter your customisation request in the box provided or email us at hello@katybjewellery.co.nz

Can I pick up my order?

Unfortunately no we do not allow local pick up. All orders are shipped via NZ post overnight shipping