FAQ – Katyb Jewellery Design

Website is open | All orders will be processed from 17th January 2022


How long will my order take?

Please allow up to 2 weeks for your order as many of our items are made to order. For any urgent orders please email us and we will see what we can do.

Can I combine shipping?

Absolutely! Our jewellery shipping is a flat rate of $5 within New Zealand and free with any purchases over $30

Can I customise my order?

Definitely! We are here to create jewellery for you! please enter your customisation request in the box provided or email us at hello@katybjewellery.co.nz



Are your stud earrings stirling silver?

No however they are all lead and nickel free / hypoallergenic therefore are fine in most ears